Customer retention

Convert first-time buyers into repeat customers

Ever feel like you're constantly on a treadmill, acquiring new customers but struggling to keep the old ones coming back? You're not alone. But what if there was a better way? Globerr helps you transform one-time buyers into devoted brand champions.

Happy customer opening a gift-wrapped order at home
Welcome back, Ana1,240 points ready to redeem
Cart recovered$128.00 · reminder + coupon
Why retention matters

Your best customers are the ones you already have

6–7x

Less is more

It costs 6–7 times more to win a new customer than to keep an existing one.

25–95%

Boost your bottom line

A 5% bump in retention can skyrocket your revenue by 25–95%.

+67%

Get repeat orders

Loyal customers spend 67% more than first-time buyers.

Loyalty programs

Boost engagement and sales with Globerr's loyalty programs

Looking for ways to reward your customers and keep them coming back for more? Globerr offers a variety of loyalty programs to fit your business goals and customer preferences.

Earn & Redeem

Reward your customers with points for every purchase they make in your store. Let them redeem those points for discounts, free products, or exclusive offers, driving repeat purchases and building lasting customer loyalty.

VIP Club: exclusive perks for your top customers

Create a members-only tier for your best buyers, with early access, special prices and exclusive offers, so your most loyal customers feel valued and keep choosing your brand.

The game is on! Fun & engaging rewards

Gamify your store with interactive games like spin the wheel or puzzles for a chance to win prizes. Boost customer engagement, keep them coming back, and increase brand awareness with fun, promotional activities.

Retargeting

Reach your customers with retargeted ads

Advertise to customers who are already familiar with your store, and keep your brand top of mind.

  • Use remarketing with Google Ads and target visitors who expressed interest
  • Build retargeting campaigns on Facebook to fine-tune your marketing
  • Create automated retargeting campaigns with our apps, reducing manual work
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Google Ads remarketingVisitors who viewed "Linen dress"
Facebook retargetingCart abandoners · last 7 days
Automated campaignRunning on autopilot
Email marketing

Rekindle engagement, drive sales: personalized emails with Globerr

Show appreciation & rekindle interest

  • Welcome new customers: express gratitude for their first purchase and introduce them to your brand story.
  • Win back inactive customers: remind them what they love about your brand with a special comeback offer.

Personalized offers for loyal customers

  • Celebrate birthdays and anniversaries: show you care with a special birthday offer or anniversary discount.
  • Reward repeat purchases: thank your best customers with exclusive discounts and early access.

Win back abandoned carts

  • Gentle reminders with a sweet incentive: send a friendly email about forgotten items and offer a discount to complete the purchase.
  • Fully automated: reminders go out on their own while you focus on your business.
Subscriptions

Achieve steady growth: build recurring revenue with Globerr Subscriptions

Turn your best-sellers into a predictable monthly income.

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Offer recurring deliveries

Provide customers with the convenience of automatic, regular deliveries of your products.

Flexible subscription options

Cater to diverse needs with monthly, annual, or even weekly subscription plans.

Guaranteed revenue stream

Enjoy a predictable income source that helps with budgeting and future planning.

Increased customer loyalty

Subscription models foster deeper connections with customers who value your products.

Customer accounts & groups

Tap into the power of personalization

Transform customer interactions with Globerr's powerful customer account and group management features. Here's how it boosts your business:

Personalized experience

  • Automatic customer accounts: upon purchase, Globerr creates personalized accounts for each customer.
  • Account management: customers can log in anytime to view order history, track shipments, access member discounts, and manage invoices, all in one place.

Targeted marketing & promotions

  • Customer groups: organize your customer base into specific groups based on purchase history, preferences, or any other relevant criteria.
  • Targeted campaigns: tailor your marketing messages, promotions, and product recommendations to each customer group.

Boost sales & customer loyalty

  • Convenience is king: streamlined account management keeps customers coming back for a smooth buying experience.
  • Personalized offers: targeted promotions based on customer preferences increase conversion and build stronger relationships.
Customer support

Build trust, drive sales: exceptional customer support

Here's how Globerr empowers you to excel in customer support.

Anticipate needs

Offer extensive FAQs that address common questions and concerns, providing clarity upfront.

Always available

Deliver multiple support channels, including support chat and email. Let your customers choose their preferred method of communication.

Confidence & trust

Inspire confident purchasing decisions with comprehensive customer support. Eliminate purchase barriers and cultivate customer loyalty.

Discounts

Boost sales and spark excitement: powerful discounts with Globerr

Address all potential concerns that may stop your customers from making a purchase, and give them one more reason to buy today.

Automatic discounts

Reward higher order values with automatic percentage or fixed-amount discounts based on subtotal.

Bulk discounts

Motivate larger purchases by offering special rates for buying in bulk (e.g., "Buy 2, Get 15% Off").

Targeted coupons

Create unique discount codes for specific products, categories, or customer groups for targeted promotions.

Gift cards

Drive sales today and tomorrow: offer gift cards with Globerr

Expand your revenue potential and foster customer loyalty with Globerr's gift card feature. Here's how it benefits your business:

  • Increased sales: capture new customers and encourage repeat business by offering gift cards as a convenient gifting option.
  • Higher order value: customers tend to spend more than the gift card value, boosting your overall sales.
  • Brand awareness: gift cards put your brand in the hands of new people, expanding your reach.
  • Perfect gifting solution: a thoughtful and versatile gift option for any occasion.
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Gift card$100Valid in your Globerr store · worldwide
Get started

Turn one-time buyers into brand champions

Loyalty programs, emails, subscriptions, discounts and gift cards, all built into your Globerr store.

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FAQ

Frequently asked questions

What loyalty programs does Globerr offer?

Globerr offers several loyalty programs: Earn & Redeem points on every purchase, redeemable for discounts, free products or exclusive offers; a VIP Club with early access and special prices for top customers; and gamified rewards such as spin the wheel or puzzles.

Can Globerr recover abandoned carts automatically?

Yes. Globerr can send friendly automated emails that remind shoppers about forgotten items and offer a discount to complete the purchase. The reminders go out on their own, so you can win back abandoned carts while you focus on your business.

Can I sell subscriptions with Globerr?

Yes. Globerr Subscriptions let you offer automatic, regular deliveries of your products with monthly, annual or even weekly plans. Turning best-sellers into subscriptions builds a predictable income stream that helps with budgeting and strengthens customer loyalty.

What discounts and gift cards can I offer in my Globerr store?

Globerr supports automatic percentage or fixed-amount discounts based on subtotal, bulk discounts such as "Buy 2, Get 15% Off", and unique coupon codes for specific products, categories or customer groups. You can also offer gift cards that are valid in your Globerr store worldwide.

Keep exploring

Related pages

Grow your business

Expand with omnichannel selling, Globerr Payments and 500+ marketplaces.

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Store customization

Custom design, checkout fields, reports and automation by in-house experts.

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Orders & inventory

Manage orders and stock from every channel in one real-time dashboard.

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Let's conquer the world together!

Expand your horizons and dominate the international market with Globerr, your ultimate partner in global sales.

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Contact

Let's talk about taking your brand global

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