How can we help you?
Answers to the most common questions about setting up and running your Globerr store. Can't find what you need? Our team replies within 24 hours on business days.
Frequently asked questions
How do I get started with Globerr?
Choose a plan, then pick a template and add your products. You can do it yourself with our step-by-step tools, or let Globerr Services set up the store for you.
Do you charge transaction fees?
No. Globerr charges 0% transaction fees on your sales. Payment providers such as Stripe or PayPal charge their own processing fees.
Which payment methods can I accept?
Cards, Apple Pay and Google Pay through Stripe, plus PayPal, Square and other popular providers. Globerr Payments is available in the United States, Canada and the United Kingdom.
Can I use my own domain?
Yes. Connect a domain you already own or buy a new one, and your store runs on your own address.
Can my store be in more than one language?
Yes. Your store can be translated into multiple languages and show prices in the right currency for your customers.
How does international shipping work?
Use our ready-made zones for the Americas and Europe, live carrier rates, flat or weight-based rates, and free-shipping rules. Customers see the cost at checkout and get tracking automatically.
Can I sell on Amazon, eBay and social media?
Yes. Connect marketplaces like Amazon, eBay and Walmart, and sell on Instagram, Facebook, TikTok and Google from the same catalog.
How do I import my products?
Import them in bulk with a spreadsheet, sync them from your ERP through an integration, or ask our team to upload your catalog for you.
Talk to our support team
Send us a message and we'll get back to you within 24 hours on business days.
Contact supportRelated pages
Globerr Academy
Free guides, live trainings and guided onboarding to help you sell globally.
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Book a session with a Globerr specialist to set up your store the right way.
Learn moreLive trainings
Learn international e-commerce, Globerr AI and buyer prospecting live with specialists.
Learn moreLet's conquer the world together!
Expand your horizons and dominate the international market with Globerr, your ultimate partner in global sales.
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Get certified, get featured and grow your services business.
Offer Globerr to your clients under your own brand.
Connect your software to Globerr merchants via API.
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Questions about plans, moving your store, Globerr AI or selling abroad? Send us a message and our team will get back to you.
- We reply within 24 hours on business days
- Help in English, Portuguese and Spanish
- support@globerr.io
